FlyerTalk Forums - View Single Post - Choice of Welcome Gift in Residence Inn = fake ?
Old Jul 25, 2022 | 8:46 am
  #10  
Tanic
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by GLOOMER
The hotel is one of those who recently opened with a lot of non-working little things.
Does this mean that the hotel did not have a market stocked with food and beverage?

Originally Posted by GLOOMER
Being fully entitled to the compensation specified in 4.3.c (iii), the hotel refused, arguing that their hotel does not have a choice of a welcome gift and they automatically give everyone without a choice 500 points.
If you specifically claimed $50 cash guest compensation at the property before checking out and were refused, then the case should be escalated.
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