Originally Posted by
Symmetre
But some responsibility also lies with the federal government, for they alone are responsible for maintaining adequate staffing levels at security and customs - two areas that have been identified as major bottlenecks. The feds are also responsible for decisions around whether or not employees need to be fully vaccinated in order to report for work. Only Ottawa controls the mandated use of the ArriveCan app, and only Ottawa has control to invoke random covid testing - two other items identified as contributing to massive delays.
Blame doesn't lie solely with airlines, nor does it lie solely with government. Both have contributed to the current state of affairs.
That said, I expect more of government than trying to dodge all accountability and just blame everything on passengers .....
As far as I'm concerned most of the blame needs to go to the government(s).
The government provide inadequate messaging, inadequate lead times on when measures would change, etc.
Business can't keep people on the payroll indefinitely waiting for the government to make a decision.
I don't know why there would be any backlogs at customs. None of them were laid off and it's not a work from home job.
CATSA is just an umbrella agency that uses third party contractors to provide employees.
Said contractors are businesses that need to turn a profit.
Again with inadequate messaging, these employers won't hire people in anticipation that reopening might happen.