FlyerTalk Forums - View Single Post - Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}
Old Jul 24, 2022 | 7:17 pm
  #385  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,968
Originally Posted by benewr
I have a $3300 flight credit to use.
When I try a new booking, the new flight I want is 2450$.
When I try to use the credit, for the exact same flight I am asked a price difference of + 221$ so the new total is 3521$.

How does it make sense ?!
Is this a flight credit from a whole unused ticket?
If yes, then are you using change flight, don't. While it can work, this is a occasional issue it has.
Book the desired new flight and use the flight credit at the payment phase.
If that fails, then call and get an agent to handle it
WineCountryUA is offline