Originally Posted by
aerobod
It is easy to correlate what they sell with what they fly. The schedules are published well in advance, with over 16,000 flights a month at the moment and about 2 million seats per month available I’m sure there is an illusion of “bait and switch” to a few people, but flights don’t just appear and disappear. 4% cancellation is still over 600 flights and about 90,000 seats dropped from inventory a month, but it is only a small amount of the total flown.
I’m inclined to trust real data from reputable airline industry sources, as opposed to people’s impressions from reading Internet forums and social media with absence of critical data analysis.
As an indication of completion rate before Covid, WestJet was typically in the 98 to 99% range, so the current 96% is starting to get back towards their past performance.
Thanks for those stats - very good to see the numbers laid out like that - and it's encouraging to know that the number of dropped seats is low enough that you could actually track to see how many are the flights they advertised at a sale price, and see what percentage of those they end up turfing. Maybe it isn't enough to classify it as a bait and switch, but it makes you wonder why there's been so many complaints about this? I guess it's like any reviews, you mostly just hear the bad stuff?