Wrapping up a 6 night stay at Tabacon and thought I would write a mini-review.
Booked the stay on points (17k a night), and consider that a steal. When booking with Hyatt points, only the King room is available, however the property didn't have any issues blocking a two queen room for the four of us (including two kids). No further upgrade, but the room we got was wonderful.
Our room was on the top floor of the 300 building with a direct and mostly unobstructed view of the volcano. This is the best location at the resort for the view and convenience to the restaurant and pool. The standard rooms are large and have a somewhat separate small seating area in addition to the sleeping area. Large shower and double sinks in the bathroom. Hot water comes directly from the hot springs.
View from the room
The resort is split into two separate areas - hotel and hot springs down the hill and across the road. There's a steep paved path between the two as well as a shuttle that keeps circling all the time.
The hotel portion has the Los Tucanes restaurant (breakfast and fancy dinner), and a lobby bar. The casual restaurant and more bars (including a swim-up bar) is at the hot springs. Food is probably the only complaint about this resort - it's grossly overpriced and very underwhelming. Having said that, they have proper room service with real plates, cutlery and even a vase with flowers. It's been quite some time since we had real room service.
The hot springs are amazing - we spent hours and hours here. Just something to note - there is only one small cold pool - all other pools, including one in the hotel section are hot water pools.
Service here is absolutely impeccable - this is truly a 5 star resort property, and overall has been absolutely wonderful. Highly recommended (especially without children!)
A few other notes: a rental car is a must given the sad food situation at the resort. The town is 15 min away by car and has a ton of restaurants with very reasonable prices (a third of hotel prices). There's also a restaurant just past the resort that potentially can be walked to, but with no sidewalks and narrow winding road I would not recommend it.
Pura Vida!