Originally Posted by oc2005

Good luck and it will be interesting to see how generous they (hopefully) are! It really is a shame Hyatt hasn't adjusted the club lounge access awards to adapt to the new realties of perpetual lounge closures, because they used to be great for this exact situation to guarantee access for additional rooms beyond the guest with status when you have multiple rooms booked. I wonder if the hotel or your globalist concierge would let you use a couple in your case to do this on a one time basis to guarantee you benefits for multiple rooms since their lounge is closed?

If I had two changes I'd make to "fix" the very few WOH complaints I have, this one would be one -- make it so the club lounge access awards could be used to at least provide free breakfast and maybe a category room upgrade at hotels with no lounge or no open lounge. The other would be allowing TSUs to be used at hotels that don't accept TSUs to at least guarantee an in advance room upgrade to a better room, for the growing number of hotels that have opted out of TSU acceptance.