FlyerTalk Forums - View Single Post - 'Late arrival' apology email from BA
Thread: 'Late arrival' apology email from BA
View Single Post
Old Jul 22, 2022 | 3:17 am
  #8  
FlightDetective
500k
30 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: A3*G, EI Silver, BA Bronze, SK Gold, Mucci
Posts: 2,734
Originally Posted by salut0
Yes, that’s what I assumed. But do they always send an email? Is this just for passengers with higher EC status? Or just because they know there’s a lot of disruption right now and apologies are easy and might help soothe frayed tempers?
I received one recently, exactly the same. I guess it's just trying to show some customer focus.
FlightDetective is offline  
Reply