On entry to Canada,
check your email to see if you must complete an arrival test. An email will be sent to the same email address you used for ArriveCAN.
You’ll receive an email within 15 minutes of completing your customs declaration and receiving your kiosk receipt. This email will have important information about where and when to get tested.
You’ll receive an email from
[email protected] or
[email protected]. Follow the instructions in the email.
You can complete your test in-person or pick up a self-swab kit at select test provider locations, select pharmacies, or via a virtual appointment for a self-swab test.
You can take advantage of near-airport locations, where available, for the quickest and easiest way to complete your arrival test.
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To complete your arrival test you must:
- Register with the approved test provider for the province of your point of entry. Use the same email address you used for ArriveCAN.
- Schedule your test with the test provider
- Complete the test by end of day the next calendar day after arriving into Canada
- For example, if you arrived to Canada at 9:00 a.m. on July 1, you should complete your arrival test by 11:59 p.m. on July 2.
You must keep your ArriveCAN e-receipt number until your test is complete.
If you arrived by air, you should also keep the email notification.
If you haven’t completed your test on time, you’ll be contacted by phone from 1-888-336-7735. It’s important that you answer this call.