Originally Posted by
BostonNewYork
Airline cancelled my flight due to nonavailability of crew. When I wrote them for a reason they sent me a letter that says "CREW". That does not appear on the list of covered hazards on Chase. Does anyone know if Chase will pay for my expenses?
In the past they have covered this, but no Covid-era data points on this thread that I know of.
You can always write the airline back and say "because crew availability was ultimately due to weather, can you write a new letter that states that weather was the ultimate cause of the delay?"