Originally Posted by
ArnoldB
Just checked my booking and suddenly there is a third flight - new flight home Monday morning instead of Sunday evening - in my booking? But the regular flight home on Sunday evening is still showing as "on plan". Is this what is looks like when they are rebooking you? I assume they are in the process of cancelling my Sunday flight and rebooking me to the monday flight?
Also get an error messages when clicking on "change flights", while it still worked yesterday.
Continuation - Given that the new flight would depart at 6:50 already, I would need to stay the extra night - which KLM generally has to pay for - at an airport hotel. With the current queues we would need to be in the airport by 4 am at the latest I assume. But the Sheraton directly opposite of the entrance costs 300€. The CitizenM which is 10min away on foot costs 200€. Do you believe KLM will make a fuss about this cost? What would realistically be the limit? I'm not trying to squeeze some luxury extra night out of it (the night which ends already at 3-4am) but to have something closeby so I don't need to get up even earlier, take a taxi ride to the airport first etc.
depends on your status. In general you can book up to 4 star hotel as non Status or up to silver but when you are Gold or Platinum then a 5 star hotel is often granted.
I booked the Hilton at AMS on 23 April, the day when .... hit the fan, and only Hilton was available. There was no question from KL when I requested a reimbursement but I am Platinum so maybe that has helped. There wasn’t another hotel available in reasonable proximity and that was the initiate reason. Also, KL announced that all agents were extremely overloaded and asked all pax to book themselves. So I did.