FlyerTalk Forums - View Single Post - Air France - Payment problem but booking ref issued
Old Jul 21, 2022 | 1:01 am
  #3  
HMFC1874
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Join Date: Jul 2022
Posts: 13
Thanks for the reply and I will check out the thread.

I did the booking on Air France's website and I used my credit card. Air France have confirmed that no tickets have been issued and that the card was declined. I find it a bit odd, that they issue a booking reference but according to them the payment was declined, when I authorised the payment through my bank's mobile app. My account even shows the amount pending. I can only guess that while I was authorising the payment something odd happened to booking and Air France can't explain what happened. Meanwhile I am in limbo until VISA cancel the amount pending or Air France except the payment from VISA because I don't want to rebook and get charged twice.
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