We want to do an all-inclusive next February for 3-4 days. Have never done one before.
Zoetry Riviera Maya was our original choice, and I even booked it. Zoetry seems more up our alley (40 years old but not the party-party type) and using a TSU appeared to get a plunge pool (wife loves those). However, going through the last 20-30 reviews on Tripadvisor (which I realize isn't the greatest source) left me underwhelmed. I get the impression rooms are a bit dated, and maybe since this property is smaller, they don't have economy of scale to ramp back up from the pandemic. We canceled, and are going to Secrets Maroma.
Having been trying to apply a TSU at Maroma for over a week now, and it isn't going smoothly thus far. I imagine such a new process has some kinks to work out.