Originally Posted by
Jaenks
That agent forgot to re-issue the ticket with new schedule, outbound dissapeared and I had to call back again yesterday late evening. Now I chose Senator line US toll free number through Skype. Agent answered in 2 minutes and 13 seconds.
I also had the same problem with a flight from IAD through FRA to CPT. Schedule change impacted original ticket. LH updated the reservation, but apparently didn't reissue the ticket. 3 days out, the two "fixed" flights in the reservation disappeared. I only noticed because it was checking my flights each day.
I called to get the reservation reinstated and the ticket reissued. So, all is well now. But I feel sorry for the typical flyer who would be stuck dealing with this at the airport check in.