Originally Posted by
SKYEG
lol that is the worst.... it just happened to me on UA 787-10 Dreamliner Polaris to poverty J but I got promptly refunded.
does AC provide full refund or change to another flight for free for equipment swap from lie flat to recliner J? other airlines do but not sure about AC
Online option refund to aeroplan points or a "travel voucher". Didn't bother calling in bc wait time probably gnarly.