Can someone explain how a hotel can assign two guests to the same room? I'd have assumed that the room would need to have a status like "available to assign" and then once the first guest checked in it would change to "occupied" and they wouldn't be able to check in the second guest? DId the front desk mess up and aren't there systems in place to prevent that from happening? DId the 2nd guest to something crazy like say the were in room xxx and needed a 2nd key? Isn't the hotel supposed to check ID or something. Or did, just maybe guest 1 check out and continue to occupy the room? But in that case it would have needed to be cleaned. I'm confused.