FlyerTalk Forums - View Single Post - Change Avios Award Booking
View Single Post
Old Jul 19, 2022, 9:33 am
  #5  
robinhoodbob
 
Join Date: Dec 2021
Programs: SQ *G
Posts: 5
I tried to change the origin of a redemption with Avios (booked through QR) and the call center is stated that it's impossible to do. They're saying that the fare rules state that it's impossible to change the origin. The only option is to cancel (and wait 7-28 business days for the refund of the Avios) then rebook.

I then tried to change the timing of my flight, keeping the original routing. Despite showing availability online, the agent then said that there was no space on the new routing. The website also errors out when I try to change online. Apparently, this was because a change of ticket books into a different fare class than new avios bookings. Again, the only option is to cancel then rebook.

If you have better luck, please let me know. This has been an extremely frustrating process.
robinhoodbob is offline