FlyerTalk Forums - View Single Post - FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
Thread: FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
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Old Jul 19, 2022 | 6:50 am
  #968  
SPN Lifer
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Originally Posted by gokeeper
Submitted a missing stay claim few days ago for my July 2 ~ July 3 stay, got the following response today
​​​​​​.
Quote:
Using the provided information, I would like to inform you that your missing stay request has been submitted for further review, you may expect a response within 5 – 7 business days.
.
Is this normal? Haven't used this form for a while.
That's the response I got for a missing stay in April.

4 + 1 nights (extension booked at front desk), and only the latter posted.

I ordered the folio online, and after submitting it and receiving a similar message to yours, the points did post within the specified time.
Last edited by SPN Lifer; Jul 19, 2022 at 6:56 am
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