Originally Posted by
Jaenks
Few days ago, LH call center(South Africa) answered in less than a minute. Daytime in Europe. As data point, LH cancelled my first segment, I asked to rebook which they did and asked permission to add my email as contact. OTA sold ticket, so LH need my permission to contact directly.
Seems you were very lucky, judging from all the complaints in this forum, Your call was answered much faster than my calls to the HON line in the last week.