Originally Posted by
chris63
Yes it does, they all have different call centres, just look at the complaints in this forum, LX difficult to get hold of, LH unreachable, OS is the way to go.
Few days ago, LH call center(South Africa) answered in less than a minute. Daytime in Europe. As data point, LH cancelled my first segment, I asked to rebook which they did and asked permission to add my email as contact. OTA sold ticket, so LH need my permission to contact directly.