Originally Posted by
Scots_Al
Given the level this appears to be pitched at, for example:
Always keep your passport and travel documents with you – don’t be tempted to pack them away in your luggage as you will need to show your passport on your arrival.
I question the effectiveness of such a lengthy and impenetrable document. A case of being seen to do something rather than actually doing so...
The Charter is designed to be a one-stop guide for passengers informing them of their rights, responsibilities and what they can expect from airports, airlines, tour operators, travel agents when flying. Many people don’t have a clue what they are entitled to when things don’t quite go to plan.
There is a summary document which gives a quick summary of passenger rights which is a little less challenging to read:
https://www.gov.uk/government/public...ssenger-rights