Originally Posted by
badAmex
....regulatory guidelines....Never missed a payment....
Have any payments to American Express been made from other than your own personal bank accounts?
Are you the owner of, or employed by, a company engaged in a business that is legal in some jurisdictions, but not in others?
Originally Posted by
hotturnip
.....calmly stating that you'll be turning things over to an attorney if they are not forthcoming.
I wouldn't take this approach, until after consulting with an attorney and concluding that it is worth the time and expense. Once you mention this possibility to a large company it is likely the file will be forwarded to their legal department, and the character of the discussion becomes adversarial.