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Thread: FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
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Old Jul 16, 2022 | 8:45 am
  #963  
cfischer
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Originally Posted by MattAus
How long does it normally take Marriott to respond after submitting a missing points claim?

I've been waiting a week now after submitting a claim on their website for a stay that I completed over a month ago but didn't post to my account. Is this normal or should I try contacting Bonvoy again?
1 month is too long. 10 days or so is normal. the lurkers might be able to help.
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