Originally Posted by
crunchie
Bummer, I've got 4 nights at the JW in KUL a couple of weeks from now. Was the lounge disaster over breakfast or the evening snack/dinner spread? Also, any other issue with the room other than being tiny?
I think I did not even bother with BF after seeing the evening spread (low quality, subpar wines), place was depressing.I find that the front desk staff was not nice at all, got zero upgrade even with available room and suite, room tiny.
Personally I like the St-Regis hardware (got a great suite with amazing view) and bf was not bad.