FlyerTalk Forums - View Single Post - Sheraton Amsterdam Airport Hotel AMS, Netherlands [Master Thread]
Old Jul 15, 2022 | 4:43 pm
  #213  
HadesNL
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Join Date: Jan 2011
Location: AMS+IAH
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Posts: 5,583
Update 11 / 12JUL 2022 : Club Twin larger room + extra bed #525

As many have read or have been subjected personally to the onslaught of queues at Amsterdam Schiphol,
we thought to have to take the pre-emptive set of measures of staying at the Sheraton Airport hotel the night before our flight departure.
It was an expensive gamble at €410 per room but what makes it worth:
- direct terminal access
- comfy lounge
- renovated rooms
! Increased % Chance to reach the terminal building and checkin counters inside and catch our 11.15 morning flight

This will be a photo intensive post to give other travellers an idea what to expect.

Arrival at 15.30 afternoon
We were dropped of by our chauffeur at the parking level "iceskater" which is on the same level as reception.
Loading all our suitcases on a cart we easily walked indoors to the Sheraton.

We were checked in by friendly Mr. Isuru in excellent English,
who informed us our room was ready and that the Sheraton club lounge will be having only the evening F&B presentation,
and that the full breakfast buffet will be available to us in the Stripes restaurant on level A.

He was very helpful in placing our luggage cart + suitcases in the hotel's storage room so that the following day we could easily wheel out our stuff to the terminal upon checkout. He went even beyond the call of duty when my driver's license dropped at the reception desk in a crevasse and maintenance crew had to disassemble everything, he kept me updated on progress and personally delivered it safely back to me in the lounge.



Sheraton Reception - warm welcome by Mr Isuru





Hotel has its own supply of luggage carts and a secure storage room for your stuff





There is an ATM at the hotel but beware as it is owned by Travelex and might charge % commision by DCC https://loyaltylobby.com/2020/02/12/...cy-conversion/





Hotel caters to last minute needs, Just left of reception you'll find its market place




Items for last minute needs




Minibars in the room are empty




Ice machine - bucket to be found in your room




More items for last minute needs




Just think healthy granny smith





On the opposite site of reception you'll find the hotel's coffee shop





Lobby seating, behind the concourse between parking and the terminal building





More lobby seating




Elevator panel




Exiting the elevators when you walk to the room, you will find on every floor the refreshment centre




Vending machine


Club Twin larger room + extra bed #525
Here are our impressions of this room type,
this room was on the fifth floor , facing north / west
there was some view of the apron towards the M/H-gates so you could do some plane spotting



Upon entry, the room was clean, airconditioning seemed to keep everything cool




Storage space with empty minibar, iron+board, extra pillow




Basic selection in teas as more can be had in the outer hall at the refreshment centre





Nespresso capsule machine




Extra bed, TV has youtube and a very wide assortment of channels





Complimentary water for Club guests or Marriott Gold members





Cleaning explaination





Floorplan




Bathroom was spacious, we missed bathrobes






Toilet without bidet hose




Big bulk bottles of gilchrist & soames




Amenities




Comfy beds - room had good blackout curtains




Powerplug at bedside




Amenities found in the drawer




Airconditioning control



Part or Roomservice menu




Powerplugs + USB A + HDMI outlets at the TV





Smart TV




Roomservice menu


View from our room


Word of warning: the hotel is built like an H or open A so some rooms will have an atrium view only




Conclusion: good clean spacious room + bathroom with strong shower pressure
Major niggle is internet is really unusable in the room as it crawls and crawls......
You need to go to the lounge if you even want to attempt to read a page on flyertalk or download emails.


Facilities
The gym is open 24/7 and is located next to reception and the marketplace. A direct elevator from guest floors only is available.


Entry




Water + clean wipes



Lockers, changing room and showers




All the usuals




Free weights




Machinery




At least with views and not some dark pokey hole


Sheraton Studios meeting space

For more privacy, these meeting spaces can be used




Meeting space 1




Meeting space 2

Bar
The hotel bar is next to restaurant Stripes on level A

Bar is on level A visible from atrium, there is some noise echoing in the evening



Bar adult drinks .... none of those which are available in the lounge ....
The lounge has wines/bubbly/beer but for the heavy stuff you need to hit the bar.






Sheraton Club Lounge
A nice bright space to do some work or to relax as the internet is here the fastest out of the whole building.
We saw many people using their tablets and laptops here and there was common understanding the internet in the room sucked big time.

First of all, any lounge can be a standard lounge but what sets this lounge as excellent is the service by lounge attendant Marica from Malta.
Friendly and cheery, she provided details about the food on offer, was helping to bring beverages to guests, kept the buffet tidy and let everyone in the lounge know if there were any last wishes before the buffet would close and food was to be removed. She makes an excellent lounge hostess and did her job full of enthusiasm and hospitality


Get reception to code your keycard for access




You need your keycard to open the door



Ample seating





Comfy seating





High top seating with powerplugs





Bright decorated




Outlets for USB A and USB C





Electric outlets



Reading materials



These are the things always available at the lounge:


Filtered Britta still / sparkling water




Selection of teas : same as Kimpton Ansterdam





Fridge with Pepsi Co. Products ..... this hotel is owned by Marriott corp afterall
https://loyaltylobby.com/2018/09/02/...arwood-hotels/




Coffeemachine


The evening presentation is from 17 untill 19 hours.
Food at buffet was kept stocked by Marika and her colleague helped cleared empty plates and glasses promptly. A very efficient team as i observed, as that kept the lounge from looking messy and unkempt,

These were the items available:


Fresh baguettes with chicken
There were also baguettes with beef pastrami and vegetarian friendly "broodje gezond" alternative






Small bowls of couscous and shrimp cold noodles




White wine, Rosé, Bubly




Hot samosas




Red wine




Hot BBQ chicken drumlets / wings




Assortment of cakes : the yellow stripes are banana spekkoek and the green stripes are pandan spekkoek
First time i came to NL ever, i ate myself silly on those,
and OMG the flavours are amazing: https://en.wikipedia.org/wiki/Spekkoek

Conclusion: worth the add on surcharge and good for an airport hotel lounge
Niggle: you must have spotted no adult beverages like liquors and such being presented on the buffet......
That's because they rather want you to get sloshed at the hotel's bar


Breakfast
Was served for all guests at Stripes restaurant on level A starting from 06.00 mornings.
Full buffet was available + a chef cooking egg orders à la minute
Everything is self service, food tasted fresh


We woke up to this ...... a calm Schiphol Amsterdam Airport ..... wondering if the queues were going to be bad


We went on to breakfast

Restaurant stripes seating




Restaurant stripes seating

Below pictures of the buffet and what's on offer.


















Upon checkout, we saw this at reception being offered,
excellent that takeaway coffee is provided for good start


Verdict:
Can recommend for clean room + good beds for sleeping,
Bathroom was clean and in good shape, we appreciate the strong shower pressure.
Lounge and breakfast excellent for your food & beverage needs.
We were lucky to have experienced excellent personalised service from Mr. Isuru and Mrs. Marica

Negative:
Internet in rooms cannot cope with a simple website like https://www.mediacourant.nl
So if you need to be online you need to do this in the lobby or in the lounge.
The price per room can be astronomical!

Result:
worthwhile:
a stress-free start of the holiday and will take away any fears of travellers of not being able to reach the airport in time and miss their flights.

Last edited by HadesNL; Jul 16, 2022 at 4:22 pm
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