FlyerTalk Forums - View Single Post - Help me connect to the wifi at BA LHR lounges!
Old Jul 15, 2022 | 12:19 pm
  #34  
Blumie
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Location: MSY, BJX, QRO; previously NYC, BOS, AUH
Programs: AA EXP, 6MM
Posts: 18,335
So I think I solved my problem. Maybe you smart people can tell me if I’m right.

I usually have no problem connecting my iPhone to wifi. But I had trouble in the BA LHR lounges and the LHR public website.

When I arrived at my Marriott hotel in Abu Dhabi, I had no trouble connecting, and had no trouble at the restaurants, malls, and other public venues. Same for all the public wifi in Dubai.

When I arrived at DXB, however, I could not get access to the public wifi. I then went into one of the non-BA lounges and again got on without difficulty. But when I went to the BA lounge, I had the same problem.

I tried all the fixes discussed in this thread without any luck. But I noticed that the BA wifi is provided by a company called Boingo. I have a Boingo app on my phone which I haven’t used in years, but I pulled up the app, fortunately remember my login credentials, and was able to access the BA wifi using the Boingo app.

All this is to say that I am speculating that that app somehow interferes with the normal BA wifi connection. I’m also speculating that Boingo also provides the wifi service for LHR and DXB.

What do you think?
Blumie is offline