FlyerTalk Forums - View Single Post - Everything You need to know about booking Star Alliance awards with Miles&Smiles
Old Jul 15, 2022 | 10:00 am
  #1403  
partsunknown
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Join Date: Apr 2016
Location: SFO
Posts: 70
Checking my own sanity here:

Current reservation is a TK metal award from TBS-IST-SFO booked on promotional business. Looking to change that to MUC-IST-SFO, with the new first leg departing a day earlier, resulting in an overnight IST connection that is still <24hrs so not a stopover.

The MUS-IST new leg has promotional award avail, but the IST-SFO does not anymore. This is an allowable change to make, just a $25 fee, correct?

I've tried the call center 3 times with 3 slightly different answers. Twice that it's not possible to change just one leg, and a third time the agent started to look but couldn't see any of the same MUC-IST availability I was seeing on the miles & smiles website. Going to try contacting a sales office via email next, if this should be a valid routing change.
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