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Thread: AA schedule changes - flight change / cancellation / refund policy (consolidated)
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Old Jul 15, 2022 | 9:05 am
  #1172  
BlooJoo
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Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Originally Posted by SFO_FT
Was advised by the Twitter team that when AA has a months-ahead schedule change, even when for multiple hours, AA will only rebook onto alternate AA flights IF the same booking inventory is available. Otherwise, the customer has to pay the fare difference to AA or cancel/refund and find alternate flights. Even for EXP. Seriously?
Makes perfect sense IMO
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