Originally Posted by
Burgertime
Tried to access ZRH arrivals lounge today off a J AC ticket (also *G) but was refused entry.
the attendant was nice enough about it and explained that UA has an agreement with them for access. But alas, AC does not.
he let me use the bathroom for 10 minutes to freshen up and change into business attire, handed me some Swiss chocolate and booted me out of there.
that’s consistent with my understanding of the rules and the stated policy of it not being a *G benefit. Star Alliance doesn’t have any arrival lounge benefits, all of them are deals with the lounge operator and individual airlines.
I didn’t jump in on your original ask as I didn’t have any recent data as last time I was through ZRH was over five year ago. Nice of the agent to bend the rules for you.