Originally Posted by
noobynoob
A question for old 330s since they look and feel ancient - what is the compensation for being given a seat with non-working entertainment & power? I think I read that a flight attendant has to write a report or fill out a form and you have to contact customer relations? Is the outcome usually some aeroplan points and/or a discount coupon?
I’m flying GHLM right now and will let you know. My original seat (1A) did not have a working charging plug so they moved me to 9A. There was someone’s half-eaten bag of nuts, an apple core, and a dirty eye mask at the seat. 8A and 7A also found trash and garbage. Further, our screens were not working for the safety demo and they had to come last minute to give us a quick demo. I got a compensation form and will let you know how it goes.