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Old Jul 14, 2022 | 10:51 am
  #105  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold
Posts: 18,943
Originally Posted by capedreamer
Thought I'd give y'all an update on this saga because it's become downright comical at this point. TLDR is I still have not received my luggage tags + membership card.
Have you checked that your address is correctly on file with AC, and that it flows through correctly to FedEx? The last time we had a member complain frequently about never receiving his package, the root cause was there was some glitch in the way his address was on file with AC that caused the package to get sent to the wrong place. Once that was sorted out, there were no more problems.
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