Originally Posted by
flyme2
Were all three in the same general vicinity? Sad to say, but I find many hotels in the Syracuse, Rochester, Buffalo area to be somewhat lacking in quality standards. I used to frequent the HI in Lake George, NY, and that one was quite a ways above the norm. That would be going back about 5-6 years, however.
Syracuse, Charleston WV, and Columbus OH.
It sounds like a string of bad luck.
I stayed in 2 in Europe this summer and they were spotless, but also well maintained and had daily housekeeping.
I don't really care if I have daily housekeeping on a multiple day stay, but I know that it has allowed hotels to get by with less staff.
Originally Posted by
arlflyer
Hotels are owned and operated by many different distinct entities, each with their own management philosophies. It's been made clear that Hilton corporate's main priority is not managing a team of roving auditors to ensure that every one of these properties is in lockstep with a detailed brand standard. Thus there will be variation across properties. I am not sure why people continue to post these threads with sweeping generalizations based on sample sizes that are beyond statistically insignificant.
I am sorry your were bothered by a thread describing my recent experience and that you found it statistically insignificant, but I've read it again and I fail to see any 'sweeping generalizations'. I simply asked whether anyone is seeing the same issue.
I did note that every room had a sticker outlining the 'detailed brand standard' that obviously wasn't being followed.