FlyerTalk Forums - View Single Post - Points Clawed Back - Upgraded for bonus, downgraded in less than 12 months.
Old Jul 12, 2022, 12:24 pm
  #39  
ChocolateFactory
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I've tried twice now - they would not budge:

Per the terms, if the card is closed the welcome bonus will be reversed automatically.
These are the card agreement terms.
And we do understand you have reinstated the card after that, but unfortunately the team do not consider it, because the card was closed.
You guys better learn from my mistake...
ChocolateFactory is offline