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Thread: Abandoned Journey - Rebooking Options
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Old Jul 12, 2022 | 7:05 am
  #9  
G_CIVV
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Join Date: Jul 2015
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An update on this: Customer Relations replied that "This booking wouldn't be eligible for a full refund, however the full value of the booking can be used towards a future ticket"

This is clearly rubbish given the educated responses above - I will ask for them to reconsider but would CEDR or MCOL be any use in this case?
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