Removing Previously Awarded Points
Hello,
I am a recent Titanium member who has had my welcome award taken away and an April 2022 stay at Four Points Sheraton in Cuenca removed.
I had been dealing with JW Marriott in Quito for months about points awards and finally gotten that straightened out. Now, I continue to frustratingly deal with a foreign call center Marriott Bonvoy representative in trying to get my points back.
Anyone have any tips/suggestions?