Originally Posted by
Zorak
The quality of the chat agents has dropped precipitously (and I feel like was already in decline pre-COVID, possibly). I agree that you might have better luck calling in.
I've tried ... 1 hour 15 min on hold and call got dropped before it was ever answered, then another 58 minutes but I had to go and hung up at that point.
People mention getting an email 2-3 days before with a link to select their meals - any chance someone could share what the link looks like? I might be able to construct one for my flight? (I didn't get that email, just got a text about what to expect, etc, nothing about meal).