Originally Posted by Jmills

I'm in the UK and have been with e-Rewards since 2014. Has anybody had their account flagged and suspended recently? My first sign was no surveys coming through. I'd had a couple of issues earlier in the year with my e-mail system sending back e-Rewards e-mails and assumed the same issue had arisen. I enquired and received an e-mail back saying that my account had been flagged along with an unhelpful list of possible reasons. I can't see that I have done anything wrong; if I've slipped up it certainly wasn't deliberate. I won't copy the e-mail correspondence because I guess people will know the normal robotic and irritating standard text which says nothing that's proactively helpful. I feel like I have been convicted of a crime without charge, any evidence being presented or an opportunity to defend myself.

Has anybody else had the same and if so what have you done. I had similar in 2017, at that stage there were a whole raft of issues and somebody called Ollie from e-Rewards stepped in to sort everything out; all has been well since. I can't find anything on this Forum but there are signs having looked at Trustpilot that my experience is relatively common in the recent past.