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Thread: Should Admirals Clubs Remain Open Until the Last Flight Departs?
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Old Nov 29, 2004 | 6:57 pm
  #14  
fly co to see the yanks
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Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
Originally Posted by stinky
Took DEN - LAX last monday, flight was delayed for 2.5 hours until 9.20pm. AC was supposed to close at 7.15pm but remained open until all passengers left to board.

The staff were wonderful and stayed with us even though one of them had a personal dinner that evening.

Great customer service that AA should be proud of.
this story is shocking...in a good wAAy. i'm very surprised. this is the exception, not the rule.
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