FlyerTalk Forums - View Single Post - Should Admirals Clubs Remain Open Until the Last Flight Departs?
Old Nov 29, 2004 | 6:53 pm
  #13  
stinky
20 Years on Site
 
Join Date: Oct 2002
Location: SoCal
Programs: Too many to manage
Posts: 175
Took DEN - LAX last monday, flight was delayed for 2.5 hours until 9.20pm. AC was supposed to close at 7.15pm but remained open until all passengers left to board.

The staff were wonderful and stayed with us even though one of them had a personal dinner that evening.

Great customer service that AA should be proud of.

stinky
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