Finished a weeklong stay here on a TSU. Got the standard "Beach Area Suite" -- which is great. The only rooms better would be the beachfront suites, or arguably an upper-floor ocean(pool)-view suite. We were fine with what we got. It was hot -- 90+ F degrees each day, so mostly too hot to be hanging out on the outdoor balcony. But otherwise the room and housekeeping/room service were great.
Food / Service:
- The Globalist breakfast at Cocina Milagro is great. The chilaquiles and tamales are excellent. There's a hidden Jamon Serrano in the charcuterie corner that isn't labeled well and nobody ever seems to eat from it, but is super yummy. The staff/service here is also great.
- We enjoyed Sotavento quite a bit. The "from the grill" meat items should be considered shareables -- and I wish they had smaller portions for a lower price. But aside from that, the staff and food/ambiance beachfront were great. Good live music some nights of the week.
- Beachfront chairs and service were awesome. Marco, Antonio, and crew are the best. They could definitely use a few more umbrellas in the summer heat. For folks showing up after about noon or so the umbrellas were all taken -- and again, it was very hot.
- Tinta del Pulpo: some good dishes (the Peruvian ceviche, quinoa salad, nachos), but some other fairly meh items. We ate there many times, including food ordered beachfront -- and it was good sustenance reasonably priced, with good service, but hit-or-miss beyond that.
- Casa Amate: we were very disappointed. The cocktails are tasty, and the service was good -- albeit tentative. It feels like some of the folks were recent hires who were definitely trying their best, but weren't seasoned service pros -- which is what you need if you're trying to run an operation of this purported calibre. The food was -- unfortunately -- quite disappointing. Some of the starters (foie gras w/ lentils, tuna salad) were quite good by sheer virtue of the freshness of the ingredients. But the mains or other more "prepared" dishes (e.g. the seafood soup, short ribs) were so salty as to be inedible.
Other things:
- Recreational activities: the salsa making class is fun, and introduces you to 4 very different styles of salsa preparations. You also get some yummy carne asada tacos at the end and (I think) 50% off drinks from VB to accompany them -- so a good way to kill some early-afternoon time. The tequila tasting wasn't bad, but if you've ever taken any sort of "this is how you make whiskey/scotch/champagne/wine" instructional class/tour -- it's about the same. You get a shot each of blanco, reposado, and anejo.
- Kids Club: The staff here is generally great, and they also run the other Recreational activities across the property (e.g. the salsa / tequila classes above). But -- and without going into too much detail -- we had a very scary episode at one point during our stay. It was ultimately resolved - but definitely a traumatic window of time that we'll never get back. The management there also ran the gamut at dealing with the situation -- some were amazing and on the ball (e.g. Antonio the kids club director, and Aldo the head concierge), others very clinical / PR-centric about it.
Last edited by AllThePants; Jul 10, 2022 at 2:08 pm