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Old Jul 9, 2022 | 11:12 am
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orbitmic
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Originally Posted by cauchy
The EC261 position is that, in light of a 5+ hour delay, you’ve decided to cancel as your trip no longer serves its purpose, and your entitlement is a full refund of the ticket. This includes anything flown and no pro rata.

Call centre might offer eg LHR-YUL on other dates as a commercial offer.
exactky. The trip in vain WAS the option that you chose (return to origin and full refund). You do not get a chance to reconsider that choice now (and personally I doubt Ba will offer it as gesture of good will as they tend to stick to ec261 fairly strictly when accepting it).
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