FlyerTalk Forums - View Single Post - FAQ: What's a Systemwide Upgrade / SWU / VIP and how to use? (Master thread)
Old Jul 8, 2022, 1:49 pm
  #1554  
anabolism
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Sorry for the delay in responding, @Jonesdds, I've been too busy with my day job for FT for a few weeks.

Originally Posted by Jonesdds
Good to know that if EF sees it then waitlisted upgrades have already processed.
That's increasingly the case but it's not necessarily so.

Originally Posted by Jonesdds
What I don’t understand is when I see EF alert then I don’t see online. Since at certain times the EF alert is because AA is making changes that trick EF into thinking space is available I do like to check online first to not waste time on a phone call.
If by "online" you mean checking AA's web site or app to see if it shows SWU availability, that's not reliable; it uses cached data so could be out of date.
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