UA has a special group for servicing MileagePlus account issues
We're here to help
You'll find answers to frequently asked MileagePlus questions and requests on our
MileagePlus Service Center page.
Still looking for a solution? MileagePlus Assistant is here to support your MileagePlus needs. Click the link below to get started.
Please note: Agents are available from 8:00 a.m.–7:30 p.m. (CT), daily.
Email
We'll get back to you within 3–5 business days.
Email MileagePlusPhone
Within the U.S. and Canada
7:00 a.m.–midnight (CT), daily
1-800-421-4655 (toll-free)
1-713-952-1630 (charges may apply
The missing credit site generally handles such queries so it might be worth filling it out again in case you missed entering something.
Feel free to ask here if you don't understand what is being requested
Airport agents will not be able to help.
DId your traveling companion earn their credit?