FlyerTalk Forums - View Single Post - SQ claims suitcase arrived in Singapore ahead after flight rebooked, lost suitcase
Old Jul 7, 2022 | 9:28 pm
  #28  
alamah
All eyes on you!
5 Years on Site
 
Join Date: Jan 2018
Posts: 171
Originally Posted by lokijuh
Absolutely nothing to do with the missing luggage, but the earlier part of the OP's story has more or less confirmed my belief that if you have a connection involving different carriers on the same ticket, do not do web checkin with the first carrier, instead wait and do checkin at the airport (unless having done it successfully before). I am sure a check in agent at BER could pull a boarding pass for the SQ flight, but online, not so much.
I have one more question for the OP related to this post. You didn't manage to check-in online for the FRA-SIN leg, but did you check in for that leg at a counter/machine at BER?

My suspicion is that OP did not check himself or the luggage in for the second leg at BER. The SQ agent gave him the wrong information about the luggage. OP did not look for the luggage the next day, and the luggage was left at FRA.

Last edited by alamah; Jul 7, 2022 at 9:44 pm Reason: additional comments
alamah is offline