Originally Posted by carolinaflyr

Marriott, this is pathetic. Is your goal to wear us down trying to get stay credit? I stayed 2 nights in June, no credit, went to your website, uploaded the folio and requested credit. 10 days later someone (a robot?) responded that the stay would be posted in 24 hours. Nope. I Followed up by email three times, no response at all. Called your “elite” line, waited 20 minutes only to be told by the rep that she saw the folio but could not post the stay to my account because it wasn’t posted to my account (I cannot make this up). What does a member have to do to get credit, and are you deliberately slow walking this to discourage anyone pursuing it?