Originally Posted by WillTravel4Food

I've got a bit of a head scratcher conundrum. I had my passport number entered with an error within my AS profile. So when I booked a couple international partner awards, the error went along with those reservations. For the BA reservations I was able to use the AY website to make the correction. With the JL reservation, I'm not having any luck. I cannot use the AY website for JL reservations. The BA website finds the JL reservation, but it asks for my passport number as verification. Using the incorrect passport number (it was off by one digit), the system cannot verify. So I called AS to make the correction, which they did without problem. But then I went back to the BA website to verify, and it still throws an error saying the passport number doesn't match what they have on record. I'm hoping the issue is just propagation lag in the system. Does anybody know how long it'll take for the update in the AS system to propagate down to the other reservation systems (i.e., Amadeus for JL)?

Originally Posted by estnet

I'd call and ask AS if it does auto update -if not they could resend the data perhaps?

Originally Posted by WillTravel4Food

I called today and asked. Actually got somebody from the partner desk. They said they have no way to push the update through the system to JL. She said she's submit a report, but that was all she could do. Everything looks fine on the AS side.