Originally Posted by MajulahMadooba

The LH aircrew kept saying they were aware almost everyone on the plane to FRA had a connecting flight, but they had no information on connections.


I called Singapore Airlines Frankfurt customer service TWICE (getting their Philippine call center) and two separate agents insisted my suitcase was already in Singapore. Again, can anyone explain why they would make this up?


Yes, passport stamped in Frankfurt.

I've been trying to call Singapore Airlines to at least confirm they know where my bag is for three days, and I cannot get a response. Does anyone know what to do?

Also, does anyone know how to get a certificate of the flight delay from Lufthansa? I can't figure out how from their website and Singapore Airlines says they can't help.