FlyerTalk Forums - View Single Post - Frequent flyer incentives & moral hazard - research
Old Jul 7, 2022 | 12:08 pm
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emma dog
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On a marketing side, yeah... this is well known. Affinity programs result in consumers being more willing to pay more money at a higher frequency than not having one. The trick is to provide sufficient rebates to keep people without giving away the farm.
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