Originally Posted by
kcaluwae
I'm iPrefer Elite.
I had a stay in February in Hotel C Stockholm.
That hotel is apparently a member of multiple loyalty programs and iPrefer was not their preferred program (pun intended).
I had to explain them how iPrefer worked, they asked me what I usually got as drinks and welcome amenity (I should have told them that I usually got a fancy handbag, missed opportunity).
I also had a $100 voucher from iPrefer that they happily accepted.
It was a bit awkward explaining all the rules and it felt like I was begging for the benefits but in the end it was OK.
Hotel C is primarily a Nordic Choice property. I don’t stay there often — and never as iPrefer there — but from what I recall they are mostly used to the common status amenity auto-populating in the phone app or hading a paper voucher for use at the hotel F&B venue to Nordic Choice Club status members. And while the staff faces there seemed relatively new or back after a break during Covid, I had already gotten used to a bit more genuinely clueless yet curious interactions from hotel staff there even prior to 2020.