FlyerTalk Forums - View Single Post - UA is a hot mess at YVR: I suggest you arrive 5 hours early to go to the counter
Old Jul 6, 2022 | 8:18 am
  #4  
emcampbe
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Originally Posted by angetenar
Lots of new and inexperienced agents as airlines try to hire back enough people to build up operations again.
Not that it should make any difference this isn’t ‘airline’ hiring issue, but a contractor hiring issue. All of UA check in staff in Canada are outsourced, and so are likely paid even less/given less benefits than UA itself would. Not sure if it’s the same company as contracts at YYZ, where up until the pandemic I flew frequently out of, but not since, and they were horrible. Think it’s ATS.

Incidentally, I’ll be connecting off AC international onto a UA flight tomorrow at YVR, so we’ll see how that goes. A bit concerned as arriving from NRT, and that AC flight is constantly delayed - first out of YVR and then on the return. So here’s hoping…
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