Originally Posted by
Confus
t’s rock and hard place for BA… if they have broken equipment, people whinge (and start threads here). But others (like me) couldn't care less about seat power and would rather keep the seats we chose without being moved. They can’t really win.
One of those things where better IT and communications could help both parties.
Perhaps a notification in the app, email, SMS, or message in MMB, or as part of OLCI process to warn 'the seat you have chosen is temporarily without in-seat power, please select a different seat if you intend to use this on your flight'. If I got that message I'd most likely stay in my chosen seat and charge my devices in the lounge before getting on board.